At Lama Hospital & Fertility Clinic, we are committed to protecting the privacy and confidentiality of our patients, visitors, and website users. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Full name, contact number, email address
- Medical history and reports
- Appointment and treatment details
- Feedback or inquiries submitted through our website or social media
2. How We Use Your Information
We use your information to:
- Schedule appointments and provide medical care
- Maintain accurate medical records
- Improve patient services and communication
- Respond to your queries or feedback
- Comply with legal or regulatory obligations
3. Information Sharing
We do not sell, trade, or share your personal data with any third parties, except:
- When required by law or legal processes
- With your consent for medical referrals or treatment coordination
- With trusted service providers (e.g., lab partners) bound by confidentiality
4. Data Security
We use secure systems and procedures to protect your personal and medical information from unauthorized access, misuse, or disclosure.
5. Your Rights
You have the right to:
- Access your personal records
- Request corrections to inaccurate data
- Withdraw consent for non-essential communications
6. Website and Online Services
When you visit our website, we may collect non-personal data (like browser type, time spent) to improve user experience. Cookies may be used, but they do not store personal data.
7. Updates to Privacy Policy
We may update this policy from time to time. Any changes will be posted on our official platforms.
8. Contact Us
If you have any questions or concerns regarding this policy, please contact:
📍 Lama Hospital & Fertility Clinic
SCO 10,11, Gol Market, Jamalpur, Ludhiana, Punjab – 141010
📞 098780 24262